Terms & Conditions

Jenna's Dog House Liability Waiver

1. Acknowledgment of Risks
Client acknowledges that the services provided by Jenna's Dog House, including grooming, boarding, training, and walking, inherently involve certain risks. These risks include, but are not limited to, injuries, illnesses, behavioral issues, and the potential for the dog to temporarily become loose or escape. Client understands and accepts that such risks are integral to these services.

  • Injuries or illnesses incurred during grooming, boarding, training, or walking.

  • Any temporary loss or escape of the dog specifically related to the boarding services.

4. Boarding Liability
Client acknowledges that boarding services involve the care of their dog in a shared environment and understands that:

  • Risks such as illness, injury, or stress-related issues are inherent to boarding.

  • Jenna's Dog House will provide reasonable care, including feeding, exercise, and supervision. However, Client recognizes that Jenna's Dog House is not liable for any health issues, injuries, or accidents that may occur during the boarding period.

  • Temporary Loss: Despite all safety measures, there is a potential risk that the dog may temporarily become loose or escape within the boarding facility. Jenna's Dog House will implement all reasonable precautions to prevent such occurrences and will promptly notify the Client if such an incident arises.

6. Walking Liability
Client authorizes Jenna's Dog House to walk their dog and acknowledges that:

  • Walking involves inherent risks such as interactions with other animals, accidents, and environmental hazards.

  • Jenna's Dog House will take reasonable precautions to ensure the dog's safety during walks but will not be liable for any injuries, damages, or incidents that may occur.

2. Disclosure of Health and Behavioral Issues
Client agrees to fully disclose any known health or behavioral issues pertaining to their dog prior to the commencement of services. This disclosure includes, but is not limited to:

  • Health Conditions: Any pre-existing medical conditions, allergies, or previous injuries.

  • Behavioral Characteristics: Any aggressive tendencies, fear-based behaviors, or special handling requirements.

  • Client acknowledges that failure to provide accurate and complete information may adversely impact the safety and efficacy of the services provided. Consequently, Jenna's Dog House shall not be liable for any complications arising from undisclosed health or behavioral issues, and reserves the right to adjust services or impose additional charges as deemed necessary.

5. Training Liability
Client authorizes Jenna's Dog House to conduct training services for their dog. Client understands that:

  • The effectiveness of training can vary based on the dog's behavior, temperament, and responsiveness to training techniques.

  • Jenna's Dog House will employ professional methods and practices but does not guarantee specific results or behavioral improvements.

  • Client agrees to adhere to all training instructions and recommendations provided by Jenna's Dog House.

7. Emergency Care
Client authorizes Jenna's Dog House to seek veterinary care for their dog in the event of an emergency. Client agrees to:

  • Cover all expenses related to emergency veterinary care.

  • Jenna's Dog House will make reasonable efforts to contact the Client before seeking emergency care, though immediate intervention may be required if deemed necessary.

3. Grooming Liability
Client authorizes Jenna's Dog House to perform grooming services on their dog, which may include, but are not limited to, bathing, brushing, nail trimming, ear cleaning, and haircuts. Client understands and consents to the following:

  • Matting Issues: In the event that the dog's coat is severely matted, Jenna's Dog House will make all reasonable efforts to address the matting. The process of de-matting may involve:

    • Extended Duration: The grooming process may require additional time to effectively and safely address matting.

    • Additional Costs: Any supplementary charges for de-matting services will be communicated to the Client prior to proceeding.

    • Potential Discomfort: The de-matting process may cause some discomfort to the dog and could result in minor cuts or skin irritation.

  • Use of Tools: To ensure the safety and well-being of the dog during grooming, Jenna's Dog House is authorized to use necessary tools. This includes, but is not limited to, grooming equipment, safety muzzles if required, and other appropriate instruments. Client acknowledges that while the primary concern is the dog’s safety, the use of such tools may involve inherent risks, and Jenna's Dog House will not be liable for any minor injuries or discomfort resulting from their use.

  • Inherent Risks: Despite all precautionary measures, there remains a risk of nicks, cuts, or skin irritation during grooming. Jenna's Dog House assumes no liability for these potential risks.

8. Release of Liability
Client agrees to release, indemnify, and hold harmless Jenna's Dog House, its employees, agents, and representatives from any and all claims, damages, losses, or expenses arising from the services provided. This includes, but is not limited to:

  • Injuries or illnesses incurred during grooming, boarding, training, or walking.

  • Any temporary loss or escape of the dog specifically related to the boarding services.